1. INTRODUCTION
Appbuildchat, Inc. ("Appbuildchat," "we," "our," or "us") is committed to protecting the privacy of all users of our Platforms, including Direct Users and Clients (collectively, "Users," "you," or "your"). This Privacy Policy (the "Policy") describes how we collect, use, and share your personal data when you access and use our Platforms, and explains your data rights.
For the purposes of this Policy, the "Platforms" include: (a) Appbuildchat’s websites, portals, and interactive features, such as the Appbuildchat AI System ("AAS"), which provide the foundation for accessing, using, creating, and managing your applications; and (b) the necessary server resources and storage to run your applications. The Platforms enable you to design, develop, test, deploy, and manage your applications without writing code, leveraging the power of the AAS to generate application logic, user interfaces, and other essential components.
Your access and use of the Platforms are also governed by our Terms of Service (“Terms”), which can be found at https://www.appbuildchat.com/terms. Please review both this Policy and the Terms carefully.
2. CONSENT
By clicking the "Agree" button when creating an Account or using the Platforms, you consent to the collection and use of your personal data as described in the Policy and our Terms.
You may withdraw your consent to the collection, use, and disclosure of your personal data at any time. To withdraw consent and delete your Account, please contact our Privacy Officer in writing, by phone, or by email. We will promptly take the necessary steps to delete your Account and associated personal data, and we will notify you once the process is complete. We are committed to making withdrawing consent as easy as providing it.
3. WHAT DATA WE COLLECT
We collect the following types of data:
3.1. Data Provided by You. We collect personal data, pertaining to identified or identifiable natural person, that you provide to us through various means, including webforms, online chat, telephone calls, text messages, emails, and other communications. This information may include contact information (name, username, job title, email address, physical address, phone numbers); entity information (employer or organization); financial information (credit/debit card numbers, bank account information, payment/service/purchase history); and any other identifying information you provide.
3.2. Automatically Collected Data. We and our Platforms providers automatically collect usage data when you interact with our Platforms. This information is collected via cookies and other tracking technologies and may include:
- IP address, IDFA, Android/Google Advertising ID, IMEI, or other unique identifier;
- Device functionality (browser, language, settings, operating system, hardware, mobile network information);
- Referring and exit web pages and URLs;
- Areas of our website visited and activities conducted, including preferences;
- Device location (including zip code, state, or country);
- Device characteristics (type, ID, operating system, hardware);
- Time of visit and other analytics data;
- Email engagement information; and
- Statistical information about user activity.
3.3. Data Collected from Third Parties. We may receive data from third-party websites or applications when you interact with functionalities that establish a connection between our Platforms to those platforms. For example, we may obtain traffic and usage data or use third parties to facilitate communications. These third parties may also use cookies and tracking technologies. We encourage you to review their privacy policies.
3.4. Cookies and Tracking Technologies. We utilize various tracking technologies to collect usage date, including:
- Cookies: HTTP cookies, HTML5 cookies, and other types of cookie technology.
- Pixels: Small graphic files.
- Web Beacons: Small tags.
- Embedded Scripts: Programming code.
- ETag (entity tag): Browser cache feature.
- Browser Fingerprinting: Collection and analysis of device information.
- Recognition Technologies: Statistical probability applied to data sets.
We may use the following types of cookies:
- Strictly Necessary Cookies: Essential for site navigation and feature access.
- Functional Cookies: Remember user preferences (e.g., language, login).
- Analytics Cookies: Collect usage data to improve site functionality (e.g., Google Analytics).
- Targeting Cookies: Track online activity for targeted advertising.
4. WHY WE COLLECT DATA
We collect and process your personal data for the following purposes:
4.1. Service Provision and Platforms Improvement.
- Processing requests for Platforms relating services.
- Suggesting improvements to user experience.
- Creating and verifying Users Accounts.
- Facilitating the Platforms functionality (including payment processing and communications).
- Maintaining, improving, and analyzing our Platforms and relating services.
- Detecting, preventing, or investigating suspicious activity or fraud.
4.2. User Experience and Personalization.
- Customizing experiences and personalization.
- User tracking and preference retention.
- Usage analysis.
4.3. Communication and Support.
- Communicating about orders, the Platforms relating services, and accounts.
- Responding to customer service inquiries and requests.
- Posting comments or statements on our Platforms.
- Sending personalized promotions, content, and offers.
- Implementing communication preferences.
- Providing important product and service information.
- Providing chat support through third-party providers.
4.4. Legal and Compliance.
- Maintaining records for internal administrative purposes.
- Complying with legal and regulatory obligations and responding to lawful requests.
- Enforcing Terms of Service, sub-agreements, or policies.
4.5. Marketing and Analytics.
- Analyzing trends in platform usage and administering the Platforms effectively.
- Analyzing the platforms usage through third-party analytics services.
4.6. Social Media Integration.
- Facilitating social media login and collecting publicly available data (with user consent).
- Enabling integration with social media platforms.
4.7. Consent. To fulfill other business or commercial purposes with your express consent.
4.8. Authentication and Security: To authenticate Users and maintain the security of the Platforms.
5. HOW WE MAY SHARE DATA
We may disclose your personal data in the following circumstances:
5.1. Service Providers: To third-party service providers retained by us to perform services related to the Platforms. These services may include, but are not limited to, account creation, online chat support, technical support, data analysis, payment processing (via Stripe, whose privacy policy governs their processing of your data), IT infrastructure maintenance, customer service, and email delivery. We execute contracts with such service providers that require them to use your data solely as directed by us and to maintain reasonable and appropriate security measures commensurate with industry standards.
5.2. Protecting Rights and Safety: We may share any categories of your data described in this Policy if we believe in good faith that this will help protect the rights, property or personal safety of us, any of our Users, any Client’s End-Users, or any member of the general public, with or without notice to you.
5.3. Legal Obligations: We may disclose your information if required by applicable law, regulation, legal process (e.g., court order, subpoena), or governmental request; to enforce our policies or terms of service; to respond to claims of intellectual property or other rights infringement; to cooperate with law enforcement agencies; to investigate and prevent suspected or actual illegal activities; or to protect our or others' rights, property, or safety.
5.4. Corporate Events: In the event of a merger, acquisition, bankruptcy, reorganization, or other similar corporate event, your data may be transferred to the successor entity. While we will endeavor to ensure that the acquiring entity's data handling practices are reasonably consistent with this policy, we make no guarantees or warranties in this regard.
5.5. Consent: We may disclose your personal data with your explicit, informed, and freely given consent.
5.6. Designated Third Parties: To third parties specifically designated by you.
6. THIRD-PARTY SITES
The Platforms may contain links to third-party websites and features. This Policy does not apply to the privacy practices of those third parties. We are not responsible or liable for their websites, features, or policies. Please review their respective privacy policies before submitting any data.
7. DATA SECURITY
We employ reasonable organizational, technical, and administrative security measures to protect personal data within our system. However, no transmission or storage system is entirely secure, and internet transmissions are not without risk. If you believe your interaction with us is no longer secure (e.g., your Account security is compromised), please immediately notify us at the contact information provided below. By using the Platforms or providing personal data, you consent to electronic communication from us regarding security, privacy, and administrative issues related to your use of the Platforms. In the event of a personal data breach, we may notify you electronically via the Platforms or email. You may have a legal right to receive written notice. To receive written notice of a security breach (or withdraw consent to electronic notice), please contact us at the address below.
8. DATA RETENTION
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy, including legal compliance, dispute resolution, and enforcement of agreements. This includes, but is not limited to, the following considerations: the length of our relationship with you, the need to provide and improve our Platforms relating services, compliance with legal obligations, defending against potential claims, protecting against illegal activity, and securing our Platforms systems.
Personal data is stored on secure servers.
Our data retention policies are designed to comply with applicable laws and regulations, and our retention period is also determined by factors such as the privacy impact of ongoing retention, the manner in which information flows through our Platforms systems, and the volume and complexity of the data we maintain.
9. THE USERS’ RIGHTS AND RESPONSIBILITIES
The Users are responsible for maintaining the confidentiality of their Accounts and for any activity that occurs under their Accounts. The Clients are responsible for their End-Users’ compliance with this Policy and for obtaining necessary consents for processing their personal data. All Users have the right to access, correct, update, and request deletion of their personal data, subject to legal limitations. The Users may also object to or restrict processing of their data and have the right to data portability. To exercise these rights, contact us as provided in this Policy. The Users are responsible for the data handling practices of apps they create using the Platforms and must provide their own privacy policies. Any data or information voluntarily posted on public areas of the Platforms is not confidential, and we are not responsible for third-party use of such data. We may use feedback to improve the Platforms but will not associate it with personal data without explicit consent. Users are solely responsible for data shared with social networking sites (SNS).
10. MULTI-JURISDICTIONAL DATA PROTECTION POLICY
10.1. General Principles. We recognize and acknowledge the importance of protecting personal data globally and strive to comply with applicable data protection laws and regulations, including but not limited to:
- The Personal Information Protection Act (PIPA)(South Korea)
- The General Data Protection Regulation (GDPR) (EU)
- The UK General Data Protection Regulation (UK GDPR)
- The California Consumer Privacy Act (CCPA), as amended
- The Colorado Privacy Act (CPA)
- The Connecticut Data Privacy Act (CTDPA)
- The Utah Consumer Privacy Act (UCPA)
- The Virginia Consumer Data Protection Act (VCDPA)
- Other relevant national and regional data protection laws
10.2. Jurisdictional Compliance. We are dedicated to complying with local data protection laws and regulations through comprehensive policies, procedures, and agreements. This includes implementing data processing agreements and providing privacy notices tailored to specific jurisdictions.
10.3. Data Subject Rights. Data subjects possess various legal rights depending on their jurisdiction, including the right to:
- Access and obtain a copy of their personal data.
- Correct inaccuracies in their personal data.
- Request deletion of their personal data.
- Receive their personal data in a portable and, where feasible, readily usable format.
- Object to the processing of their personal data.
- Restrict the processing of their personal data in certain circumstances.
- Withdraw their consent to processing, where processing is based on consent.
To exercise these rights, data subjects may contact us using the Contact Information provided below. We may require proof of identity or authorization. Specific requirements and timeframes for responding to requests may vary by jurisdiction.
10.4. International Data Transfers. To support our global operations, personal data may be transferred internationally. We strive to ensure that such transfers are conducted in compliance with applicable data protection laws and regulations. This includes implementing appropriate safeguards, such as Standard Contractual Clauses, Binding Corporate Rules, and reliance on adequacy decisions, where required.
11. CHILDREN'S PRIVACY
We do not knowingly collect, maintain, or use personal data from children under thirteen (13). No part of the Platforms is directed to children under thirteen (13). If you become aware that a child has provided us with personal data without your consent, please contact us at the address below. Upon learning that we have collected personal data from a child under thirteen (13), we will delete such information as soon as reasonably practicable.
12. UPDATES
We may amend this Policy from time to time by posting the revised version on the Platforms. We encourage you to review this Policy periodically to ensure you are familiar with the most current version. The "Effective Date" above indicates when this Policy was last revised. In the event of any material changes to this Policy, we will provide notice to you via email or by posting a prominent notice on the Platforms prior to the effective date of such changes.
13. PRIVACY OFFICER
We have designated a Privacy Officer to oversee our privacy practices and address your privacy-related inquiries or concerns. You can contact our Privacy Officer:
Appbuildchat’s Privacy Officer: Sunghyun Kim
Privacy Officer’s Email: privacy@appbuildchat.com
Privacy Officer’s Telephone: +1 (385) 432-1795
14. CONTACT INFORMATION
200 Continental Drive Suite 401, Newark, DE 19713
1, Gwanak-ro, Gwanak-gu, Seoul 08826, Republic of Korea
contact@appbuildchat.com
Effective Date: 2025.03.01.
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