FAQ

Get the answers you need about Appbuildchat.

Payment & Subscription

What does the $299/month plan include?

The $299/month plan covers app development within 3 days, minor revisions (limited to once per month), hosting, deploying to the store, and essential maintenance. It is a monthly subscription, not a one-time fee. There are no hidden fees.

Are there any hidden fees?

No, we have a transparent pricing model to avoid misunderstandings. However, external costs such as app store registration fees ($25 for Google Play, $99/year for Apple) and third-party API usage are not included in our pricing.

Do you offer discounts or a free trial?

We currently offer discount codes on a case-by-case basis, but response to this has been limited. A free chat trial is available for users to test our AI capabilities before committing.

Can I cancel my subscription at any time?

Yes, you can manage your subscription through the "Manage Plan" section on our website.

How do refunds work?

Refunds are only provided in cases of service failure or dissatisfaction, subject to review. Dissatisfaction refers to instances where the app is not fully developed according to the agreed scope. Please contact support to request a refund.

Technical

What kind of apps can you build?

Every app we create includes AI-powered responses, so if the AI can answer, it will. If not, it will let you know. Due to resource limitations, we do not develop games, high-security apps, or highly complex AI solutions.

Can I request advanced features like AI, real-time chat, or payment integration?

Yes, we can discuss feasibility based on your requirements. Some advanced features may require additional time and costs. Rather than focusing on limitations, we highlight what is possible and have examples of similar successful projects.

What happens after the Free Chat Trial?

The Free Chat Trial is designed to showcase AI capabilities. It does not produce an app but helps users understand the potential. We recommend using this trial to see how AI models compare in performance.

Can I save my chat history during the Free Chat Trial?

Yes, we provide an option to save chat inputs for future reference, making it easier for users to revisit their testing process.

Can I choose to continue trying the Free Chat instead of moving to the payment page?

Yes, users will have the option to either proceed with payment or continue testing with different prompts. However, please note that the Free Chat trial has a limited number of uses.

Intellectual Property

Who owns the app and its source code?

Upon full payment, you own the intellectual property (IP) rights to your app, including its branding, content, and functionality. However, for security and maintenance reasons, we do not provide access to the app’s source code under our standard plans.

Can I get access to the app’s source code?

Source code access is not included in our standard plans. However, if you require the source code, you must subscribe to our Enterprise Plan, which includes full source code delivery along with additional support and maintenance options.

Why is the source code not provided by default?

Our policy ensures security, prevents unauthorized modifications, and maintains service quality. This approach aligns with standard software ownership models, where basic plans grant app ownership but not direct access to the underlying code.

What are the different ownership models?

- SaaS Model: Users own the rights to use and distribute the app, but the provider retains the source code.
- Custom Development Model: Clients fully own both the app and source code (available under our Enterprise Plan).
- Hybrid Model: Clients own the app, but source code access is restricted for security and maintenance purposes unless they opt for an enterprise-level agreement.

How can I ensure I have full control over the app’s development?

If you need independent development access, we recommend upgrading to our Enterprise Plan, which grants full source code access and ensures proper transfer of all technical assets.

How is my app idea protected?

We respect client confidentiality and do not share or reuse ideas. You may request an NDA before sharing sensitive details.

Support

Can I schedule a consultation call?

Direct calls with developers are not available. However, you can schedule a call with our representative Alec Brown. We receive 2-4 call requests per day, so availability may be limited.

How do I delete my account?

You can request account deletion through the "Manage Plan" section on our website. This is a self-service option.

How do I contact support?

You can reach us via email or through our support chat on the website.